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If you are having a problem with QuadraSite this is what you should do:
1 - Read the FAQ. It is constantly maintained and has answers to many common (and some less common) problems.
2 - Check the Forums. The chances are that someone has come across your problem before. If so the solution might well be in the forums.
3 - Post in the Forums. If you can’t find a satisfactory solution to your problem then leave a post in the appropriate forum. You will need to register to post in the forums. Problems posted in the forums will get top priority.
4 - If all else fails, or if your problem is serious enough (i.e. about to wipe the internet), e-mail support@quadrasite.com Even then you should still post your problem in the appropriate forum.
To maintain QuadraSite as a free product it is necessary to keep our staff overheads to a minimum. This means it may not always be possible to respond to problems and queries immediately. We will try to provide the best service we can!
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